Email: douglas.dellapietra@rochestergeneral.org
or eva.polito@rochestergeneral.org
Website: www.rochestergeneral.org
Visitor Services: Greet, interact with, and help patients and visitors feel welcome and "at home" in the hospital's lobby areas.
Patient Discharge: Help patients safely move from their hospital room to their ride home at discharge time.
Afternoon Tea Hosts & Hostesses: Make people feel cared for and cared about while at the hospital, by offering high-class hospitality and social interaction to patients and their family members and visitors.
Canine Visitation Teams: Make a patient's day with a heart-warming visit from you and your dog (at least 1 year old, passed Good Canine Citizen exam, and registered with Delta Society or Therapy Dogs International).
Pediatrics Emergency Department: Comfort and companion children and youth in need of emergency services. Provide blankets/pillows, read a book, hold a hand, etc.
Main Emergency Department: Reassure and help those requiring emergency services feel more comfortable, cared for, and cared about by giving patients and their family members helpful information and responding to their comfort needs while in the main emergency department.
Cancer Center: Be a friend to cancer patients in the treatment center offering snacks, juice, blankets, and other comforting items to meet their emotional and personal needs.
Patient Companion: help make a difference in reducing people's anxiety, uncertainty, and fear of being alone by being a companion to a patient for part of a day who would otherwise be alone.